CyberSearch Success Stories: Quality Assurance Analyst

The Challenge:

This large financial institution requires a full release and overhaul of applications each year in order to operate at peak efficiency. New functionalities needed to be added in the current release due to a change in ATM procedures that would streamline the process for our client’s customers. The greatest challenge lied in not only carefully planning the application creation and testing, but limiting potential negative environmental issues that could arise through migration.

The Approach:

CyberSearch provided a team that varied in accordance with each stage of the project, ranging from 15 to 26 experts in C2P Automation, SOAP UI, SQL Database, HP Quality Center, JIRA, and File Zilla within an Agile environment. The majority of each day was spent testing, whether regression testing older applications, writing test scripts, break/fix testing, or migration testing. New business requirements were clearly communicated through a team leader to best ensure overall success.

The Results:

Phase one of the yearly overhaul project was completed on time, with phase 2 continuing smoothly. Any potential environmental impact during migration testing was successfully avoided, and upper management was happy with the resulting hard data of phase 1. Our client’s customers are now enjoying a streamlined and more efficient ATM withdrawal and deposit process that has resulted in a significant reduction of errors.

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