This industry-leading airline was using an aging Cisco Wireless Infrastructure that was no longer able to support increasing demand, and the decision was made to replace and expand the entire system with Aruba ClearPass. Initial wireless and RF surveys were not achieving enough detail, which created a challenge in producing drawings of RF design and floorplans. It was essential to create a seamless transition for agents and employees, as a disruption of service could impact not just the airline, but the entire air travel industry.
CyberSearch brought a trained team of 24 experts with experience in Aruba Wireless, controllers, wireless access points, and RF surveys to ensure a smooth changeover. This team engaged in detailed discussions with the client regarding floorplans and RF in order to produce the level of detail necessary for success. A Lead Subject Matter Expert provided direction and cohesiveness to the team by overseeing an organized front in keeping the consultants on the same page at various stages of the implementation.
The wireless infrastructure installation was successful and on time as planned. All site deliverables were completed and verified with additional RF surveys to make sure they worked according to the client’s specifications. The airline continued operations as normal throughout the entire process with no issues, delays, or decreases in service due to the upgrade and replacement.