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Delinea Secret Server Consultant
location: REMOTE
Length: 6-12 months
Start :ASAP
interview : MS Teams Video
** Must have Delinea Secret Server "Engineer" or Secret Server "Consultant" Certified.
Delinea certification info: https://delinea.com/training/certification-program
Overview:
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Resolve customer escalations and drive process/policy improvements through root cause analysis
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Work closely with Consultants to ensure successful customer software deployments
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Participate in projects that enhance the quality or efficiency of support and other teams
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Perform designated support engineer duties for enterprise customers as needed
Required:
- 1+ years supporting Delinea Secret Server
- At least 5 years of technical support or system administration experience with enterprise software
- 2 to three years of hands-on administration experience in at least one of the most common UNIX platforms (Linux, Solaris, AIX, HPUX), macOS X and Windows Server platforms
- Knowledge of Microsoft Active Directory, Kerberos, and LDAP technologies (highly desirable)
- Experience in working with PAM applications is an added advantage
- Knowledge of MS SQL Server is highly desirable
- Familiarity with CRM tools, specifically Salesforce.com is a plus
- Must be proactive with a positive attitude
- Track record in providing outstanding and unparalleled customer service
- Strong verbal and written communications skills combined with excellent analytical, troubleshooting, and interpersonal skills
- Demonstrated strong work ethic with a willingness to do what it takes to get the job done
- Quick learner with desire to learn new tools and techniques